Data We Gather and Why We Need It
When you create an account, we collect your name, email address, mobile number and the details you enter during identity verification. Every deposit or withdrawal you make through GCash, Maya or InstaPay generates a transaction record — we store the amount, timestamp and payment reference, but
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we never hold your full e-wallet PIN or password. We also log device type, browser session data and IP address each time you access the lobby, which helps us detect unusual login attempts on your account. If you reach us through live chat or email support,
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the conversation is saved so follow-up queries are handled without you repeating yourself. Data collected through InstaPay transfers is subject to the same handling rules as GCash and Maya entries — local payment rail names appear in our records only as the method label, not as
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full account credentials. We process this data to run your account, verify eligibility where local law requires it, and maintain the security of every session. We do not sell your personal data to third-party advertisers. Availability of our services depends on local law and applies only
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to eligible players in permitted regions.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.